Support and advice for mobile phones

When it comes to mobile phones, I think it is safe to say that we all rely on them slightly too much. We use them for everything, calls, texting, checking what’s happening in the world and many even work from them.

So, when something goes slightly wrong with them, we panic slightly when there are easy solutions that can fix this. Below are our top tips on overcoming any troubles that you may face with your phone.

Protect your phone from damage

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Having troubles making calls? Follow this guide

Are you having troubles making calls from your phone? We have found troubleshooting steps to solve this problem.

Please note: when you are going through these steps, please follow these rules:

  • Switch your Bluetooth and Wi-Fi off
  • Monitor the status bar
  • Use your phones native calling process, rather than using an app

Check your internet connectivity (2G, 3G or 4G). Ensure that your internet connection is turned on in setting. For more advice on solving your phone’s connectivity problems, click here.

An easy method to solve your connection problems

If you are unable to get a secure connection on your phone, or if you are unable to connect to your broadband at all, this can cause a pause in your productivity and can become frustrating.

  • Check your SIM card is inserted properly
  • Restart the broadband modem
  • Have a look at the devices firmware
  • Check your connection settings in your phone

If you’re still unable to fix any problems, call us on 07516 391 429.